Effy Support

We do offer discount combination/stacking in certain instances. Please see terms and conditions for information on a specific promotion.

Effy Jewelry operates in the U.S. and all prices are listed in US Dollars. However, based on your location, and your browser’s ability to detect your foreign IP location, prices will be displayed in your local currency.

If you do not know your size, our recommendation is to visit a local reputable jewelry store and have your finger sized.

We continuously strive to offer a high quality product at the best possible price. Factors associated with supply chain, inflation, and raw materials (gold, diamonds, etc) costs such may impact our prices from time to time.

Our Jewelry is made at our HQ in NYC.

All our diamonds and gemstones are responsibly and ethically sourced. Our supply chain is fully transparent and we directly source all our natural diamonds, lab grown diamonds and colored gemstones from known and trusted sources, ensuring you can feel as good about the jewelry you’re wearing as you look.

We source natural diamonds, lab grown diamonds and colored gemstones from mines and trusted partners all over the world, with an unwavering focus on quality, color and selection.

We do offer online gift cards at EffyJewelry.com
Please note E-gift Cards are redeemable online at EffyJewelry.com only.

Your Effy online Gift card will be delivered via email and contain a unique code. You may enter your code at checkout to apply the full value of your card. If the purchase value is less than the gift card amount, the balance will remain on your card for future use.

We generally stock our women's rings in size 7 and men's in size 10. A sizing range is provided on the each product page, if applicable, depending on the design complexity of the ring. Please note that those sizes are not available in stock, but require sizing work by our jewelers. Ring sizing typically take 3-4 weeks to process.

All of our diamonds and gemstones are carefully evaluated for quality factors including cut, color, clarity and carat weight. While not all stones are accompanied by certification, every loose diamond offered in our Ring Builder includes a third-party grading report. Our High Jewelry/Vault pieces may include third-party grading or identification/origin reports as indicated on the product page. Upon request, we can provide a replacement value appraisal.

Effy Value represents styles that are priced as every day value items and are typically excluded from further discounts or promotions, unless otherwise noted.

Our Final Call items represent styles that are no longer part of ongoing production. Unless discontinued, we may still be able to offer special orders on Final Call styles, pricing subject to current production costs.

Effy only offers third party installments or financing at this time. We currently offer Zip and Affirm at check out.

Our yellow, rose and white gold jewelry is crafted in 14K or 18K gold. We created our own unique EFFY formulations for yellow and rose gold and there are subtle variations in the hue of our 14K and 18K yellow and rose gold jewelry.

925 refers to the purity of the silver we use in our jewelry. It means that our silver is 92.5% pure silver combined with another metal to create sterling silver alloy.

Yes. All our white gold jewelry is rhodium plated for an ultra-bright, lustrous and crisp white finish. Rhodium belongs to the platinum group of metals and is highly reflective and corrosion resistant, providing protection against scratches and improving durability.

White gold jewelry is silvery and icy in appearance thanks to its rhodium plating and weighs the same as yellow and rose gold. Platinum is naturally silver- white in color, does not require rhodium plating and is much denser than gold and also much heavier. This makes platinum a good option for rings but not necessarily earrings or other types of jewelry.

Yes, our jewelry is stamped to certify the material composition of the precious metal we used to create it. 925 indicates sterling silver, we use 18K and 14K stamps on our gold jewelry and PLAT, PT for our platinum rings.

Diamonds and gemstones have different care requirements. We create and craft our jewelry in a wide array of diamonds and gemstones including porous, organic and opaque gems. EFFY’s foam jewelry cleaner is suitable for all precious and semi-precious gems and jewelry and ideal for cleaning on the go. Our professional-grade cleaning kit is designed for cleaning, polishing and reviving your finest pieces. Here's help on how to clean specific gems and jewelry at home: 

Diamonds: 

Wash with warm water and mild dish soap and gently scrub with a soft toothbrush. Diamond jewelry can be soaked for 5 minutes to loosen dirt and grease. Rinse under warm water and dry with a lint-free cloth. 

Rubies, Sapphires and most colored jewels: 

Wash in lukewarm water and mild dish soap and gently scrub with a very soft brush. Rinse under lukewarm water and dry with a lint-free cloth.  

Emeralds 

Emeralds are sensitive to heat and moisture and should not be soaked or exposed to high temperatures. To clean them, wipe gently with a soft cloth or bring them to a trusted jeweler to be refreshed. 

Opals 

Opals contain water and can crack if they are exposed to heat or very dry conditions. The best way to clean opal jewelry is with a clean, damp cloth. 

Pearls 

Pearls are delicate and porous. For the best cleaning results, wipe gently with a soft, damp cloth. Pearls should never be submerged in water or ultrasonic cleaners. 

Cleaning Precious Metals 

Gold, platinum and silver can be easily cleaned at home using warm water and mild dish soap. Soaking the jewelry for 5-10 minutes first will help to loosen dirt and grime from the grain of the precious metal. Use a soft brush to gently remove dirt and access intricate details. Rinse under warm water and dry with a lint-free cloth. 

White gold may need to be re-plated with rhodium every few years to maintain its bright appearance. Avoid exposing white gold to chlorine as it can damage rhodium plating. 

Platinum will develop a natural patina over time which is appreciated for its vintage appeal. 

Silver jewelry can tarnish over time and heavily tarnished pieces may require a silver cleaning solution.